Support
Get help
Stuck on something in MyBoon? Here’s how to reach us and fix the common issues yourself.
Contact us
- Email support@myboon.tech. Tell us your phone model, the app version and what happened.
- Message @myboonapp on X.
We will never ask for your seed phrase or private key. Anyone who does is not MyBoon.
Common fixes
- Stories or updates won’t load: check your connection, then close and reopen the app.
- Prices look out of date: market data can lag by a few seconds. Reopen the screen to refresh it.
- Wallet: disconnect it in the app. Every transaction still needs your approval.
Your data
To delete your data, see Delete your data. Our Privacy Policy explains what we collect.